July 23, 2025
Imagine knowing your customer’s needs before they do. Not based on surveys. Not on guesswork. But on real-world behavior, the kind they show when they spend money.
Welcome to the age of Embedded Finance, where marketing becomes not just personalized, but intelligent, predictive, and truly relevant. And it's all powered by something simple, yet powerful: the wallet.
Embedded Finance means offering financial services, like payments, credit, insurance, or even savings, inside non-financial apps or platforms. Think Uber letting you pay without pulling out your card, or Amazon offering “Buy Now Pay Later” at checkout.
For customers, it means fewer steps. For brands? It means access to valuable, real-time data that tells you what your customer actually values, not just what they say they do.
And marketers are catching on. According to a study by Vertex Services, brands that offer embedded finance see:
That’s not just convenience. That’s loyalty.
Here’s the big shift: your customer doesn’t want generic ads. They want you to understand them, in the moment. And financial behavior gives you the clearest signal.
Fetch, a popular receipt rewards app, shows how powerful this can be. It captures what users buy, across brands, and turns that into rewards and real-time campaigns. The result? Brands using Fetch can guide customers from awareness to purchase more efficiently, especially with younger, loyalty-fragile audiences like Gen Z.
And they’re not alone:
This isn't about selling. It’s about serving the right value, at the right time, and customers are responding.
When brands listen to customer behavior through embedded finance, the results speak for themselves:
This is no longer a future trend — it’s a present advantage.
By 2030 and beyond, Embedded Finance will become invisible, yet indispensable. Here’s what’s coming:
AI will spot spending patterns before the customer even asks. Need a short-term loan for your growing business? It’s already pre-approved. Planning a trip? Insurance, FX, and credit are suggested at checkout, without a second thought. Examples of this evolution are already emerging with MoneyLion’s embedded credit solutions and the integration of generative AI in financial apps like Liberis.
With great data comes great responsibility. Privacy, transparency, and control will be non-negotiables. Brands that win will use explainable AI and put customer trust first.
Think of every customer interaction, email, app, support chat, as a potential financial touchpoint. The line between product, marketing, and money will blur. And customers will love the simplicity.
Here’s how to prepare your brand for a smarter, wallet-powered future:
Remember: it’s not about being clever. It’s about being relevant.
Your customer’s wallet doesn’t lie. It reveals what they care about, what they prioritize, and where they are in their journey.
When you connect embedded financial data with intelligent marketing, you're not just guessing what they need, you know. And when you serve that value with speed, precision, and empathy?
You win.
Because in this next era of marketing, the wallet knows best. Book a session with our Embedded Finance specialists today, and discover how YAPEAL can help you with your customer journey.
Ole Göhring
Head of Marketing and Communication at YAPEAL