SUCCESS STORY: B-SHARPE BUSINESS ACCOUNT AND VIRTUAL IBAN
That’s the story of how Geneva-based FinTech b-Sharpe transformed its back-office and customer experience, by automating its payment workflows through YAPEAL’s Embedded Swiss Business Account and Virtual IBANs Solution.
b-Sharpe is known for making cross-border foreign exchange simple and transparent, especially for SMEs and cross-border workers. But behind the scenes, the team was facing growing operational challenges.
Each client needed a dedicated CHF account. Yet without nominative Swiss IBANs, incoming funds were often hard to attribute. Payments sometimes arrived without references, support tickets increased, and reconciliation turned into a time-consuming manual task.
Every payment that didn’t match perfectly became a mini-investigation. This wasn’t sustainable, neither for our team nor for the customer experience.
Jean-Marc Sabet
CEO and founder of b-Sharpe
b-Sharpe required a solution that was secure, fast, compliant, and ready to integrate. After exploring the market, they found a perfect match in YAPEAL.
YAPEAL’s Business Account Solution with instant CHF Virtual IBANs offered:
Regulatory fit: FINMA regulated and AML alignment
Automation potential: API-first architecture with webhook-based reconciliation
Seamless integration: Fast and smooth Integration, clear documentation and responsive technical support
We weren’t just buying a product, we were embedding an infrastructure that had to match our own compliance and tech stack. YAPEAL delivered on both.
Implementation was fast. Beyond initial tests, only a minor bug was encountered, and fixed within a day thanks to YAPEAL’s proactive team.
Once live, the transformation was striking:
~95% reduction in manual reconciliation work
Drastic drop in support tickets related to payment uncertainty
Faster onboarding and a cleaner customer journey
End-to-end automation of incoming CHF flows
YAPEAL’s Business Account & Virtual IBANs now anchor our customer journey. We’ve gone from reactive to proactive, and from manual to automatic.
Jean-Marc Sabet
CEO and founder of b-Sharpe
With CHF Virtual IBANs successfully deployed, b-Sharpe is looking ahead. The next step? Expanding the model to cover EUR and USD flows, using the same scalable infrastructure.
We’ve built the foundation with CHF. Now we’re scaling that value across currencies and customer segments.
For b-Sharpe, integrating YAPEAL’s Business Account & Virtual IBAN solution wasn’t just a technical fix, it was a strategic enabler. By automating its most critical financial operations, the company has strengthened its service offering and prepared for growth.
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